Providing your date of birth at registration is mandatory, and the system verifies your age automatically. For large withdrawals or prize claims, a national ID card or birth registration certificate may also be required. If the age shown on your documents does not match, your account will be permanently closed and your balance may be forfeited.
If a family member knows that a minor is using deshi game, please contact support@deshigame.best or reach out via Live Chat — the account will be closed immediately.
Example: Say you deposit ৳1,000 and receive a 100% bonus of another ৳1,000. If the wagering requirement is 15x, you will need to place a total of ৳1,000 × 15 = ৳15,000 in bets before you can withdraw the bonus amount.
A few important points: first, wagering requirements usually count only on Sports Betting, and in some cases on Live Casino as well — wagering may be counted differently for slots. Second, bets with odds of 1.5 or below typically do not count toward wagering. Third, you must complete the requirements before the bonus expires — usually within 7 to 30 days.
To check your current wagering progress, go to the "My Bonuses" or "Promotions" section in your account — you'll see a real-time progress bar there. For the specific terms of any bonus, contact support.
If the match is fully cancelled: If the match is cancelled before it starts, the full amount of your bet will be returned to your wallet — usually visible in your balance within 15 minutes to 2 hours.
If interrupted mid-game: If a match is stopped after a certain number of overs or a set period of play, internationally recognised result rules apply. In cricket, if a result is determined by the Duckworth-Lewis method, settlement follows accordingly. If no official result is declared, bets are voided and the original stake is refunded.
If rescheduled: If the match is announced to be played at a later date, bets generally remain active — however, if it is postponed by more than 48 hours, bets are cancelled and stakes are refunded.
If you have questions about settlement after a match cancellation, check the transaction in your betting history or reach out via live chat.
Live Chat: The fastest channel. Click the chat icon at the bottom right of any page on the site, or launch it from the app. Available 24 hours a day, 7 days a week. Average response time is just 4 minutes — even faster during off-peak hours.
Email Support: Email us at support@deshigame.best. Best for complex issues, document submissions, or detailed complaints. Replies typically arrive within 2–6 hours. Mark your subject line "Urgent" to get priority handling.
Help Center: Help Center page There you'll find step-by-step solutions to many common issues. Check here before contacting support — you can often get an immediate answer.
No support agent will ever ask for your password, OTP, or full card number — if someone does, it is a scam. Disconnect immediately.
Games available: Baccarat (the most popular), Roulette (European and American), Teen Patti, Dragon Tiger, Blackjack, and Andar Bahar. With Bangladeshi players in mind, Bengali-speaking tables are also available for Teen Patti and Dragon Tiger.
Minimum to get started: Most Live tables have a minimum bet between ৳50 and ৳100. Premium VIP tables allow maximum bets ranging from ৳5,000 to ৳50,000. For beginners, starting at a standard table is recommended.
How to get started: Log in → go to the "Casino" menu → select "Live Casino" → choose your game and table → set your bet amount. Works fully on mobile too, though a stable internet connection will keep the video smooth.
Classic slots: Classic 3-reel games, ideal for beginners. Simple rules, fast rounds. Minimum bet starts at ৳10.
Video Slots: 5 reels or more, with unique themes and animations. Features include free spin rounds, wild symbols, and multipliers. This category offers the widest variety.
Progressive Jackpot slots: A small portion of every bet goes into the jackpot pool, so the prize keeps growing. Once someone wins the jackpot, the pool resets to zero and starts building again. The current jackpot amount is displayed on screen in real time.
How to receive your jackpot winnings: Smaller jackpots (under ৳50,000) are usually credited directly to your wallet within 15–30 minutes. Larger jackpots require KYC verification — once you submit your ID, processing takes 24–48 hours. After verification, the full amount is sent to your bKash or Nagad account.
Check the promotions page regularly to get free spin bonuses — free spins on specific slots are frequently offered as promotions.
Sports Betting: Minimum single bet is ৳20. Multi-bets (combining multiple matches) start from ৳30. Live Betting has a minimum of ৳50 — because odds change rapidly in-play, maximum limits may also be somewhat lower.
Live Casino: Standard tables start from ৳50–৳100. Side bets on Teen Patti and Dragon Tiger are available from ৳20. VIP tables typically require a minimum of ৳500 or more.
slots: Most slots have a minimum bet of ৳10 per spin. Some premium slots start at ৳50. The maximum is generally ৳5,000 per spin.
Lottery: Lottery ticket prices range from ৳10 to ৳50, depending on the draw type.
Minimum bet limits are kept low because deshi game wants new players to be able to get started with small amounts. That said, always play within your own budget.